The commercial property sector is waking up to the fact that it needs to take responsibility on climate change and there is a broad recognition that a significant gap exists between the design expectations and operational performance of buildings. Part of taking climate action  involves minimising this gap to begin with. 

Soft Landings is a BSRIA-led approach which seeks to make the development of new buildings as smooth as possible, from inception to completion. The approach complements the Design for Performance approach in that it seeks to address problems in construction before and as they arise in order to ensure there is no gap between design intent and actual performance. Soft Landings champions transparency and continuity across all stakeholders. 

The report focuses on how property owners stand to benefit from implementing Soft Landings, featuring case studies and quotes from several BBP members who have used the Soft Landings approach in one or more of their buildings. The report also outlines the necessary steps property managers need to take to make the implementation of Soft Landings successful.